Blink Video Doorbell Review: Two-way Audio, HD Video, Motion Alerts
Welcome to our in-depth review of the Blink Video Doorbell! This smart doorbell offers a range of features including 1080p HD video, two-way audio, motion detection, and compatibility with Alexa. Whether you're at home or away, this device allows you to answer your door from your smartphone. With options for both wired and wire-free installation, long-lasting battery life, and the ability to save and share clips, the Blink Video Doorbell is designed to enhance home security and convenience. Stay tuned as we delve deeper into its functionality, performance, and value for money.
Product Description
The Blink Video Doorbell is a state-of-the-art smart home device that ensures you never miss a visitor at your doorstep. With its 1080p HD day and night video capabilities, coupled with two-way audio functionality, you can answer your door from anywhere using your smartphone. The device offers long-lasting battery life, custom alerts, and privacy settings for added convenience and security.
Receive instant alerts when motion is detected or when someone rings the doorbell. You have the option to connect the doorbell to existing wiring or pair it with a Sync Module for live view and two-way audio on demand. The Blink Subscription Plan offers a free 30-day trial for saving and sharing clips in the cloud, or you can save locally with the Sync Module 2 and USB drive.
Whether you prefer a wire-free setup or connecting to existing doorbell wiring, the Blink Video Doorbell is designed to suit every home. Additionally, the device is compatible with Alexa, allowing you to receive alerts and communicate with visitors using voice commands. The package includes the Video Doorbell, AA lithium batteries, screws, and a case opening tool. Note that the Sync Module 2 is recommended for optimal use when operating on battery power.
Pros and Cons
Pros:
Exceptional Customer Service: The feedback from buyers consistently praises the customer service provided by Blink, with mentions of quick responses, efficient issue resolution, and even replacements being sent promptly. This level of customer care adds significant value to the product.
High Quality Video and Audio: Users have reported high-quality HD video and clear two-way audio with the Blink Video Doorbell. This ensures that users can see and communicate effectively with visitors, enhancing the overall security and convenience of the device.
Integration with Alexa and App Alerts: The Blink Video Doorbell is Alexa-enabled, allowing for seamless integration with other smart home devices. Additionally, users appreciate the motion and chime app alerts, which provide real-time notifications for enhanced security monitoring.
Cons:
Subscription Fees for Cloud Storage: Some users have highlighted that while the temporary cloud storage provided initially is satisfactory, the ongoing subscription fees for maintaining cloud storage are considered above average. This could be a drawback for those looking for long-term storage solutions.
Above Average Ongoing Fees: In line with the cloud storage subscription, users have noted that the ongoing fees for maintaining certain features or services with the Blink Video Doorbell are higher than expected. This cost factor may deter budget-conscious consumers.
DIY Installation: While some users appreciate the ability to DIY installation, others may find it challenging or prefer professional installation services. The DIY aspect of setting up the doorbell could be a downside for those seeking a simpler setup process.
Customer Reviews
The Blink Video Doorbell has garnered overwhelmingly positive feedback from customers, with an impressive average rating of 4.8 out of 5 stars. Let's delve into what buyers have to say about this innovative product:
"ALL of the Blink stuff I have ordered is getting this same review. After doing an insane amount of research for a home security camera system I settle... (5 stars)"
"“Change previous review to a strong 5.” KEVIN from Blink customer service reached out to me and after doing diagnostics on his end, it was determined... (5 stars)"
"Actually the temporary cloud you get when you first turn it on is not bad. The ongoing fees if you want to keep it are above average. You can DIY it b... (4 stars)"
"Kevin with Blink contacted me quickly after posting my initial review. He reviewed everything and promptly sent a new doorbell! I’m very happy with th... (5 stars)"
These reviews highlight the exceptional customer service provided by Blink and the product's ability to exceed buyers' expectations. The occasional mention of ongoing fees is noted, but the overall satisfaction with the device shines through in the feedback.
Conclusion
The Blink Video Doorbell offers a convenient and reliable solution for enhancing home security and convenience. With features like 1080p HD video, two-way audio, and motion detection alerts, you can stay connected to your front door from anywhere using your smartphone. The long-lasting battery life, custom alerts, and privacy settings further add to its appeal.
While the option to save and share clips in the cloud with a free trial of the Blink Subscription Plan is a great feature, the need to purchase the Sync Module 2 separately for optimal use may be a drawback for some users. Additionally, the absence of the Sync Module 2 in the package means that additional investment is required.
Overall, the Blink Video Doorbell is a solid choice for those looking for a reliable and easy-to-use video doorbell system. Its compatibility with Alexa, quick setup process, and flexibility in installation options make it a versatile addition to any home. If you value convenience, security, and smart home integration, the Blink Video Doorbell is worth considering for your home.
Frequently Asked Questions
Is the Blink Video Doorbell easy to install?
- Yes, the Blink Video Doorbell is designed for easy installation. It can be wired or wire-free, giving you flexibility in setting it up based on your preferences.
Does the Blink Video Doorbell have two-way audio capabilities?
- Absolutely! The Blink Video Doorbell features two-way audio, allowing you to communicate with visitors at your door from anywhere using your smartphone.
What is the video quality of the Blink Video Doorbell?
- The Blink Video Doorbell offers HD video quality, ensuring that you get clear and crisp images of anyone at your door, day or night.
How does the motion and chime app alerts work?
- The motion and chime app alerts notify you on your smartphone when there is activity at your door. This feature enhances the security of your home by keeping you informed in real-time.
Is the Blink Video Doorbell compatible with Alexa?
- Yes, the Blink Video Doorbell is Alexa-enabled, allowing you to control it with voice commands and integrate it seamlessly with your smart home ecosystem.
What is the cloud storage situation with the Blink Video Doorbell?
- The Blink Video Doorbell offers temporary cloud storage when you first set it up, but ongoing fees apply if you wish to keep this feature. However, you also have the option to DIY your storage solution.
How is the customer service experience with Blink?
- Customers have reported positive experiences with Blink's customer service, with instances of prompt responses, diagnostics, and even replacements provided when needed.
